FAQ

Why Choose CMS-Market?

We believe in the open source community and believe that themes & plugins should be available to all.

Unfortunately premium plugin and theme authors refuse to decouple support from the code, they won’t set regional price differences and they rarely offer discounts to students, low waged or the young.

We are providing a third way by redistributing the code without any unneeded extras.

On CMS-Market, you will receive original products downloaded directly from the developer websites but at a much reduced price tag. We provide free general support and assistance in installing and configuring products. We have regular updates and direct download links. You will always find something that is not freely available!

How can you offer the products at such low prices?

All the items such as plugins and themes are licensed under the General Public Licence (GPL).

This means that once we have purchased the item we are free to redistribute it if we choose to do so.

Your purchases to our site goes towards maintaining and buying the subscriptions to 3rd party theme and plugin authors. This form of crowd funding helps keep prices low and we can then pass this benefit on to you.

Our ‘about us’ page explains things in more detail.

Are these genuine products?

Yes, 100%. We have active subscriptions to the authors of the products featured on our website.

We download from them and redistribute to you.

Do you provide support?

Yes, our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.

Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

Do you provide updates to the products?

Yes. As soon as we are notified about an update, we go and download it from the author and update it on our site.

We offer free frequent updates for purchased products within 6 months from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also we offer lifetime updates to products as a second option.

We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Can I make a request for a theme/plugin?

If it’s GPL licensed then we can try and get it! Drop us a line using our contact form and let us know what item(s) you would like adding to our site.

We try and bring new items into the site each month based on how many users are requesting the item.

An item I downloaded is asking for a registration code. What to do?

Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box.

We would recommend updating your theme/plugins manually when updates become available on our site.

How many sites can I use the theme or plugin on?

As many as you like. The plugins and themes are GPL licenced so you can use them as often as you like on as many sites as you like.

Got a friend who’s building a site? Go share them with your friend. Seriously, there are no catches.

What payment methods are avaliable?

We support payments via

PayPal ( VISA, MasterCard, American Express, Discover )

Credit/Debit Cards via Stripe ( VISA, MasterCard, American Express, Discover )

Payeer ( VISA, QIWI, AdvCash, Yandex Money, Bitcoin )

CryptoCurrency ( Bitcoin, Bitcoin Cash, Ethereum, Litecoin)

What does NULLED mean in the product title?

The original versions of some products do not work without activating the license key. In order for the product to work fully without activation, it is necessary to make minor changes to the part of the php/js code to bypass the license protection. The product in which such changes are made is called NULLED.

Our specialists regularly prepare NULLED-versions of products, so that you can use them on an unlimited number of websites.

When you purchase a NULLED version of the product, you also get its original version (files without changes), so that if necessary, you can make sure that the changes made to the product concern only the protection bypass and there are no malicious code or ads in the files.

What are the guarantees that the products on the website are clean?

We provide open source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads.

To check the product for malicious code, for example, use the plugins Exploit Scanner, Wordfence, Sucuri Security or the service VirusTotal.

What if the downloaded archive VirusTotal service detected a virus?
In the list of antiviruses VirusTotal there are Chinese antivirus solutions, such as Bkav, Jiangmin, Rising, Cyren. Such antiviruses often check the code simply for the presence of function eval, base64_encode/decode, etc. Although the presence of such constructions in the php-code does not at all mean that the code is malicious, and many developers use these functions for their own purposes (packing/unpacking data, custom fonts in css and others).

For this reason, Chinese antiviruses often detect on absolutely clean files downloaded directly from developers. This is called false positives. Usually on VirusTotal when checking the files, the detection rate for false positives of 1-2 (Chinese) antivirus out of 55. In case the detection rate is higher – it may be highly likely that within the file being checked, there may be malicious code or a virus present.

Can I become an affiliate?

Yes, Click here for more details.

How do I contact you to report a trademark/copyright violation?

Because all items are GPL licenced it’s extremely unlikely there is one. Also, we only use the names of products nominatively as a way of identifying one item from another and clearly emphasize on our website that no items on this site are endorsed or sponsored by any trade mark holder.

Nonetheless, please use our contact form to highlight any concerns and we’ll be happy to work with you.

Can I get a refund?

No. Sorry we’re going to have to be a little hard on this one.

The nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it.

However, a refund is issued if the product you downloaded from the website was completely unusable.

I have a different question!

No worries! – just Contact us or submit a ticket!